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We offer a 30-day money-back guarantee. If you are not satisfied with the book, you can return it within 30 days for a full refund, less any original shipping fees. Please note that the customer is responsible for the return shipping fees.
Note: All returned items must be in the original packaging, clean, and undamaged.
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Yes, the book and electronic pen come with a one-year warranty covering any technical issues or manufacturing defects. Please contact our customer support team at support@ludiclearningacademy.com to initiate a warranty claim.
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To initiate a return, please contact our customer support team at support@ludiclearningacademy.com. Once your return is approved, you will receive a return authorization number and detailed instructions on how to return your item. Please note that the customer is responsible for the return shipping fees.
Note: All returned items must be in the original packaging, clean, and undamaged.
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We only replace items if they are defective or damaged. To initiate an exchange, please contact our customer support team at support@ludiclearningacademy.com. Once your exchange is approved, you will receive an exchange authorization number and detailed instructions on how to return your item, including a prepaid return shipping label.
Note: All returned items must be in the original packaging, clean, and undamaged.
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